---
title: FAQs | Knowledge Base
description: FAQs
---
[Skip to content](https://kb.headcount.io/faqs#main-content)
English
Show submenu for translations
[More support](https://kb.headcount.io/kb-tickets/new)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [More support](https://kb.headcount.io/kb-tickets/new)
- [Contact us](https://kb.headcount.io/kb-tickets/new)
[Contact us](https://kb.headcount.io/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Knowledge Base](https://kb.headcount.io/)
2. [FAQs](https://kb.headcount.io/faqs)
# FAQs
- [Frequently Asked Questions (FAQ)](https://kb.headcount.io/frequently-asked-questions-faq)
- [What systems can Headcount integrate with?](https://kb.headcount.io/what-systems-can-headcount-integrate-with)
- [Can Headcount be used for non-emergency messaging like an Emergency Mass Notification System (EMNS) for road closures, weather warnings, and work outages?](https://kb.headcount.io/can-headcount-be-used-for-non-emergency-messaging-like-an-emergency-mass-notification-system-emns-for-road-closures-weather-warnings-and-work-outages)
- [What is the purpose of the Photo URL in the import spreadsheet and what is the source of this information?](https://kb.headcount.io/what-is-the-purpose-of-the-photo-url-in-the-import-spreadsheet-and-what-is-the-source-of-this-information)
- [What kind of reports are generated?](https://kb.headcount.io/what-kind-of-reports-are-generated)
- [How does the badge "scanning in" feature work?](https://kb.headcount.io/how-does-the-scanning-in-feature-work)
- [Is Headcount Secure?](https://kb.headcount.io/is-headcount-secure)
- [How are employees categorized by team/supervisor?](https://kb.headcount.io/how-are-employees-categorized-by-team/supervisor)
- [What required data is needed in Headcount?](https://kb.headcount.io/what-required-data-is-needed-in-headcount)
- [Can Headcount integrate with \_\_\_\_?](https://kb.headcount.io/can-headcount-integrate-with-)
- [What is your process for requesting/approving/administering and monitoring accounts and access privileges for our information?](https://kb.headcount.io/what-is-your-process-for-requesting/approving/administering-and-monitoring-accounts-and-access-privileges-for-our-information)
- [At which price point does single sign on (SSO) come into play? Is this supported across all your plans? Is there a cost associated with setting this up?](https://kb.headcount.io/at-which-price-point-does-single-sign-on-sso-come-into-play-is-this-supported-across-all-your-plans-is-there-a-cost-associated-with-setting-this-up)
- [What happens if a Group Leader is out sick or on vacation - who accounts for their people?](https://kb.headcount.io/what-happens-if-a-group-leader-is-out-sick-or-on-vacation-who-accounts-for-their-people)
- [What About Privacy of Personally Identifiable Information (PII)?](https://kb.headcount.io/what-about-privacy-of-personally-identifiable-information-pii)
- [How Do You Add and Remove People from Headcount's Emergency Roster?](https://kb.headcount.io/how-do-you-add-and-remove-people-from-headcounts-emergency-roster)
- [What If an Employee Doesn’t Have Their Phone?](https://kb.headcount.io/what-if-an-employee-doesnt-have-their-phone)
- [Does Everyone Need to Download The App?](https://kb.headcount.io/does-everyone-need-to-download-the-app)
- [What If I’m Travelling, Working Remote, Working From Home, or On Vacation?](https://kb.headcount.io/what-if-im-travelling-working-remote-working-from-home-or-on-vacation)
- [What If The Cell Towers Go Down?](https://kb.headcount.io/what-if-the-cell-towers-go-down)
- [What If The Power Goes Out?](https://kb.headcount.io/what-if-the-power-goes-out)
See less ▼
- [Getting started](https://kb.headcount.io/getting-started#main-content)
- [System Test](https://kb.headcount.io/getting-started#system-test)
- [Badge Scanner](https://kb.headcount.io/getting-started#badge-scanner)
- [Training](https://kb.headcount.io/training#main-content)
- [Admin](https://kb.headcount.io/training#admin)
- [Group Leader](https://kb.headcount.io/training#group-leader)
- [General Population](https://kb.headcount.io/training#general-population)
- [FAQs](https://kb.headcount.io/faqs)
- [General](https://kb.headcount.io/general)
[.png?width=424&height=192&name=Headcount%20(1).png "Headcount (1)")](http://Headcount.io)
123 Waverly Pl., Boston, MA 02135
[mailto:hello@headcount.io](mailto:hello@headcount.io)
Copyright © 2025, Headcount - the evacuation app